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Wise Security

For security is important people

Dedicated fraud team

We work round the clock to keep your account and money protected from even the most sophisticated fraud.

Real-time notifications

Every time you spend with your card, you get instant notifications on your device.

Extra secure transactions

We use two factor authentication to protect your account and transactions. That means you - and only you - can get to your money.

Feel safe 24/7

Our security operations team is monitoring constantly for any anomalies and keeping up with the latest attack vectors to keep your data and money safe. We run regular vulnerability scans and use independent auditors for internal and external penetration tests and other security scans.

Data protection

We’re committed to keeping your personal data safe, and we’re transparent in how we collect, process and store it.

Reporting vulnerabilities

We run a bug bounty program through BugCrowd. If you have found a security vulnerability, please report it to us. You can do that from here.

Legitimate communication

Phishing is a very simple form of online fraud where scammers seek to convince you to hand over your personal details by posing as a legitimate and trusted company, usually by email. Learn more

Trust & Compliance

We are regulated by the FCA, registered with regulators in different countries around the world and have state licenses in the US. We are constantly audited by independent finance and IT auditors. We are SOC 1 type 2, SOC 2 type 2, PCI DSS and ISO 27001 certified, as well as GDPR compliant. As a service provider we are responsible for the security of the cardholder data that we possess or otherwise store, process and transmit on behalf of the customer. You can view our certificates here.

Contact customer support

When questions come up, there's a team ready to help you

  • Email
  • Live Chat
  • Phone
Find out more